Shipping policy
Shipping Policy
Thank you for shopping with Till Fit! We know you’re excited to receive your order, and we’re working hard to get it to you as quickly and safely as possible.
Below you will find everything you need to know about our shipping processing times, delivery options, and international shipping rates.
Order Processing Times
All orders are processed and dispatched within [1-2] business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During high-volume periods (like sales or holidays), processing times may be slightly delayed. We appreciate your patience!
UK Domestic Shipping
We offer several shipping options to the UK. Shipping charges for your order will be calculated and displayed at checkout, but here is a general guide to our rates:
| Shipping Option | Estimated Delivery | |
| Standard Shipping | 3-5 Business Days | |
International Shipping
We proudly ship worldwide! Delivery times and costs vary depending on your location.
| Region | Estimated Delivery | |
| Europe | 5-10 Business Days | |
| USA & Canada | 7-14 Business Days | |
| Rest of World | 10-21 Business Days |
Customs, Duties, and Taxes
Till Fit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the sole responsibility of the customer. If a package is returned to us due to unpaid customs fees, we will refund the cost of the items, minus the original shipping costs.
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at tillfituk@gmail.com with your name and order number, and we will look into it for you.
Lost, Stolen, or Damaged Packages
In the unlikely event that your package is lost, stolen, or damaged in transit, please contact us immediately at tillfituk@gmail.com.
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Damaged Items: Please include photos of the item and the packaging so we can address the issue with our courier.
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Lost Packages: We will open an investigation with the shipping carrier.